IT hardware support service engineer servicing business network equipmentCisco
SKU CON-SNT-WSC384TL

Cisco CON-SNT-WSC384TL SMARTnet Service Catalyst 3850 - Extended Warranty

The Cisco CON-SNT-WSC384TL is a SMARTnet Service contract providing technical support and hardware coverage for the Catalyst 3850 Series 24-port Data LAN Switch. It offers Next Business Day (NBD) hardware replacement under an 8x5xNBD schedule. Procure.ae supplies this extended warranty service to businesses, schools, hospitals, and government buyers across the UAE and MEA.

This Cisco SMARTnet contract ensures network resilience by providing Next Business Day hardware replacement for compatible Catalyst 3850 switches. It includes access to the Cisco Technical Assistance Centre (TAC) with 24/7 expert support for complex issues, while standard hardware coverage operates on an 8x5 schedule. The service features automatic case routing and proactive network health monitoring to minimize downtime.

Ideal for enterprises, data centres, and government agencies in the UAE, this warranty extends beyond the base plan limitations. It provides remote TAC support as a core component, with on-site options available through premium packages. Procure.ae facilitates bulk project quotations for these critical infrastructure services across Dubai Silicon Oasis and wider regions.

Type
service contract
  • Hardware Coverage
  • TAC Access Hours
  • Network Monitoring
Price
On request · best price
1
Download spec sheet (PDF)
Delivery across UAE & GCCDubai, Abu Dhabi, Sharjah & beyond
Manufacturer warrantyBacked by the brand
InstallationArranged on request

Key features

01
Hardware Coverage
Provides Next Business Day (NBD) hardware replacement for the Catalyst 3850 Series 24-port Data LAN Switch under an 8x5xNBD schedule.
02
TAC Access Hours
Includes 24/7 access to Cisco Technical Assistance Centre (TAC) experts for complex problem escalation and remote support.
03
Network Monitoring
Features proactive notifications and network health monitoring to identify potential issues before they impact operations.
04
Case Management
Utilizes automatic case routing to direct inquiries to the appropriate expertise for efficient resolution of technical problems.

Specifications

3 specifications
General
CompatibilityCatalyst 3850 Series 24-port Data LAN Switch
ModelCON-SNT-WSC384TL
Typeservice contract

Questions

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What hardware does this service cover?
It covers the Catalyst 3850 Series 24-port Data LAN Switch. The contract provides Next Business Day hardware replacement for compatible units within the specified series.
Is TAC support included in the base plan?
Yes, remote TAC support is included in the base plan. It offers 24/7 access to experts for complex issues, while standard hardware coverage operates on an 8x5 schedule.
Can I buy the Cisco CON-SNT-WSC384TL SMARTnet Service in the UAE?
Yes, Procure.ae supplies this service contract across the UAE and MEA. Pricing is by quotation only via WhatsApp or email for businesses and government buyers.
Does it offer on-site support options?
Request a quote via WhatsApp +971 4 546 5041 or email info@procure.ae.