{"product_id":"3cx-1024sc-enterprise-12-month-new-license","title":"3CX AI Edition 1024SC — 12-Month New License","description":"\u003cp\u003e\u003cstrong\u003e3CX's 1024SC top-tier annual license is a first-time software activation for organisations in the UAE that need very high call capacity on their 3CX PBX, available from Procure.ae.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis is a brand-new 12-month 3CX software licence sized for 1024 simultaneous calls (SC), the largest capacity tier 3CX publishes and the one aimed at large enterprises, contact centres and multi-site operators. A new licence is issued the first time a system is activated at this tier, rather than extending or moving up from an existing key, and it unlocks 3CX's full feature set including advanced call queues, CRM integrations, video conferencing and multi-site provisioning for the licensed period.\u003c\/p\u003e\u003cp\u003eIt suits large corporate head offices, government departments, hospitality groups and outsourced contact centres across the UAE and wider GCC that run hundreds of extensions on a single 3CX instance, whether hosted on-premises, on a private cloud, or on a certified appliance. The licence itself is platform-agnostic and works with SIP desk phones, softphones, WebRTC clients and PSTN\/SIP trunks from any supported provider.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e1024 Simultaneous Calls: Sized for very large call volumes rather than per-seat user counts\u003c\/li\u003e\n\u003cli\u003eNew Activation: Issued for a system being licensed at this tier for the first time, not a renewal or step-up\u003c\/li\u003e\n\u003cli\u003e12-Month Term: Covers software use, updates and 3CX support for one year from activation\u003c\/li\u003e\n\u003cli\u003eFull Feature Set: Includes advanced call queues, video conferencing, CRM\/helpdesk integrations and reporting\u003c\/li\u003e\n\u003cli\u003eMulti-Site Ready: Supports distributed offices and remote extensions under one licensed system\u003c\/li\u003e\n\u003cli\u003eFlexible Deployment: Works on-premises, in the cloud, or on a certified 3CX appliance\u003c\/li\u003e\n\u003cli\u003eStandard SIP Compatibility: Pairs with SIP desk phones, softphones and PSTN\/SIP trunks from any supported vendor\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eSpecifications\u003c\/h2\u003e\u003ctable class=\"spec-table\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eSimultaneous Calls (SC)\u003c\/th\u003e\n\u003ctd\u003e1024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eEdition\u003c\/th\u003e\n\u003ctd\u003eAI Edition (formerly Enterprise)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eLicence Type\u003c\/th\u003e\n\u003ctd\u003eNew (first-time activation)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eTerm\u003c\/th\u003e\n\u003ctd\u003e12 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eDeployment\u003c\/th\u003e\n\u003ctd\u003eOn-premises, private cloud, or 3CX-certified appliance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eActivation\u003c\/th\u003e\n\u003ctd\u003eTied to the customer's 3CX Management Console account\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\u003cp\u003e\u003cstrong\u003eIdeal for:\u003c\/strong\u003e Large enterprises, government departments, hospitality groups and outsourced contact centres in the UAE and GCC running very high call volumes on a single 3CX system.\u003c\/p\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003ch3\u003eWhat does 1024SC mean on a 3CX licence?\u003c\/h3\u003e\u003cp\u003eSC stands for simultaneous calls, the number of internal and external calls the system can carry at the same time. 1024SC licenses the PBX for up to 1024 concurrent calls rather than limiting the number of users or extensions.\u003c\/p\u003e\u003ch3\u003eHow is a new licence different from a renewal or upgrade?\u003c\/h3\u003e\u003cp\u003eA new licence activates 3CX on a system for the first time at a chosen call capacity. A renewal extends an existing licence at the same capacity before or after it expires, while an upgrade moves an active system to a higher call capacity or a different edition mid-term.\u003c\/p\u003e\u003ch3\u003eWhat happened to 3CX Enterprise Edition?\u003c\/h3\u003e\u003cp\u003e3CX renamed Enterprise Edition to AI Edition in April 2026. It keeps everything Enterprise included and adds AI features such as an AI receptionist, call transcription and sentiment analysis. This SKU (3CXNAE1024M12) is the AI Edition licence at 1024 simultaneous calls.\u003c\/p\u003e\u003ch3\u003eDoes this licence include support and updates?\u003c\/h3\u003e\u003cp\u003eYes, a valid 3CX licence covers software updates and standard 3CX support for the licensed term; Procure.ae can also arrange configuration and deployment assistance in the UAE.\u003c\/p\u003e\u003ch3\u003eIs there a warranty on a 3CX software licence?\u003c\/h3\u003e\u003cp\u003eThis is a software licence covered by 3CX's own licensing terms rather than a hardware warranty; contact Procure.ae for the current terms and conditions.\u003c\/p\u003e\u003cp\u003eRequest a quote: WhatsApp \u003ca href=\"https:\/\/wa.me\/97145465041\"\u003ewa.me\/97145465041\u003c\/a\u003e or email \u003ca href=\"mailto:info@procure.ae\"\u003einfo@procure.ae\u003c\/a\u003e.\u003c\/p\u003e\u003cscript type=\"application\/ld+json\"\u003e{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"What does 1024SC mean on a 3CX licence?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"SC stands for simultaneous calls, the number of internal and external calls the system can carry at the same time. 1024SC licenses the PBX for up to 1024 concurrent calls rather than limiting the number of users or extensions.\"}}, {\"@type\": \"Question\", \"name\": \"How is a new licence different from a renewal or upgrade?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"A new licence activates 3CX on a system for the first time at a chosen call capacity. 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